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Life Insurance Customer Service
FREQUENTLY ASKED QUESTIONS
For quick answers to your service questions, please refer to our Frequently Asked Questions section. Typical service questions may include:
- Billing or Payment Information
- Claims Submission or Questions
- Policy Change or New Coverage
CALL US
Our Customer Service Center Representatives are ready to meet your needs during our normal hours of operation from 8:00am to 5:00pm Central Time at: (800) 369-3990.
E-MAIL US
For further assistance, you can also contact us by e-mail at service@fidelitylife.com.
WRITE TO US
Written correspondence can be directed to:
Fidelity Life Association
P.O. Box 9269
Oak Brook, IL 60522-9269
If you are a current Policyowner, please include your policy number for faster processing.
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